DuoKey for ServiceNow
Product sheet. 4 pages.
How to replace ServiceNow's system-generated key with your own key for Column Level Encryption, using the Key Management Framework. It covers key lifecycle (rotation, revocation), MPC and HSM storage, and examples for healthcare, financial services, and government. Download it to see how to take control of the key for your most sensitive ServiceNow fields without changing how people work.
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ServiceNow often holds your most sensitive records: patient data, customer finances, government cases. By default, ServiceNow also generates and holds the keys that protect them.
With the Key Management Framework, you can replace those keys with your own from DuoKey. The encrypted fields then stay unreadable without you, and users keep working as before.
The sheet covers the key hierarchy, rotation and revocation, and short examples for HIPAA patient data, financial records, and government files. Download it to see how much control you can take back in four pages.
FAQ
Who is this for?
ServiceNow platform owners and security teams who encrypt sensitive fields and need to control the key.
Which ServiceNow features does it use?
Column Level Encryption (CLE) and the Key Management Framework (KMF).
Does it affect how ServiceNow works for users?
The sheet says it integrates with existing configurations without disrupting performance or user experience.
Where can the key be stored?
In DuoKey using multi-party computation, an HSM or a cloud HSM.