DuoKey

Servicenow Encryption

ServiceNow workflows without giving away the keys

Keep ServiceNow useful for operations, while sensitive fields stay under key authority you control.

The problem

ServiceNow encryption still concentrates compromise

Traditional keys create a single point of failure inside the ITSM plane.

ITSM platforms hold tickets, credentials and operational truth. Classic encryption leaves unwrap authority in one place, which is a sovereignty and incident problem, not a feature gap.

  • One unwrap path

    A single key opens tickets, credentials and runbooks.

  • Keys follow the SaaS region

    Residency of the instance is not residency of the key.

  • Secrets in tickets

    Incident records often contain the credentials they describe.

  • Unclear decryptors

    Logs rarely show who could have opened a record.

Security leadership

What the board is asking

Servicenow Encryption

Four questions surface in every security review.

Talk to our security architects

What changes

Customer-controlled encryption for ServiceNow

DuoKey for ServiceNow integrates with CLE and Edge Encryption to provide superior data protection with MPC technology, ensuring compliance with GDPR, HIPAA, FINMA, NIS2 and DORA while eliminating single points of compromise.

  • Enhanced Data Security

  • Full Compliance

  • Advanced Key Management

  • Straightforward integration

Key benefits

Secure your data. Achieve Data Sovereignty

Protecting cloud data, ensuring regulatory compliance and business continuity with DuoKey

  • Compliance Assurance

    Meets strict regulatory requirements like GDPR, HIPAA and PCI DSS by implementing encryption standards that protect customer data and reduce legal liability risks

  • Operational Resilience

    Maintains customer confidence and business operations by preventing costly data breaches, minimising downtime from security incidents and preserving brand reputation

  • Advanced Data Protection

    Encrypts sensitive data both at rest and in transit, ensuring unauthorised users cannot access sensitive information even if they breach cloud storage or intercept data transfers.

In detail

What changes for ITSM and compliance

Enhanced Data Security

DuoKey uses Multi-Party Computation (MPC), HSM and CloudHSM to ensure the highest security level for key management, far exceeding the capabilities of traditionalServiceNowsetup

Products

Check out the other DuoKey products

Service Encryption for Microsoft 365

Use Microsoft’s Customer Key path so Microsoft cannot unlock regulated content alone.

View product

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